ENVÍO GRATIS EN TODOS LOS PEDIDOS DE $99 O MÁS EN LOS EE. UU. CONTINENTALES

Preguntas frecuentes

Bienvenido a nuestras preguntas frecuentes, estamos muy contentos de tenerlo aquí y como cliente.
Hemos intentado responder las preguntas más habituales.

Top Merchant Questions

Welcome to CandleBliss—where premium craftsmanship meets white-glove service. Below you’ll find everything you need to know about partnering with a private-label candle company trusted by elevated brands across the country.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

How can I order samples?

You can order as few as one candle to experience the quality, fragrance, and brand presentation firsthand. Our samples are full-production pieces—exactly what your customer will receive.

What payment methods do you accept?

We accept all major credit cards, PayPal, and for qualified accounts, Net 15 invoicing. We’re here to support your growth with flexible terms.

Pedidos

A continuación se presentan algunas de nuestras preguntas más comunes sobre pedidos.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

How can I price my candles profitably?

Most CandleBliss partners achieve 50%–100% profit margins. We offer retail insights and guidance to help you confidently scale.

Can I order branded samples?

Yes—samples are ideal for influencer gifting, launch kits, or testing new designs. Every sample includes your custom branding.

Productos

A continuación se presentan algunas preguntas comunes sobre nuestros productos.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Preguntas frecuentes

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

What is your return policy?

Due to the nature of custom-labeled products, all sales are final. However, if something arrives damaged or incorrect, we’ll replace it—immediately and at no cost to you. We stand behind every product, every time.

Orders

Precision meets simplicity. Whether you're placing a single custom candle or a full brand collection, our streamlined ordering process is built for speed, clarity, and complete control. Your vision, executed with effortless ease.

What is the minimum order requirement?

There is no minimum for drop shipping. For wholesale, our standard minimum is 50 units—but we offer flexibility for first-time buyers and sample runs.

How do I design a custom label?

You can upload your own label design directly through our platform or you can use popular design platforms like Canva to create something beautiful and on-brand.

How do I submit an order?

Log in to your CandleBliss account and order in just a few clicks. Need help? Our concierge team is available to walk you through your first order step-by-step. Contact us at hello@candlebliss.com.

Can I ship one order to multiple addresses?

Currently singular orders are restricted to one shipping address. If you need assistance with influencer kits, subscription boxes, or gifting programs please reach out to us for our available premium options.

Envíos y devoluciones

A continuación se presentan algunas preguntas comunes sobre envíos, devoluciones y cambios.

What is your candle wax made of?

We use a premium coconut apricot wax blend—100% vegan, biodegradable, and made in the USA. It offers a smooth burn and exceptional fragrance throw.

What kind of fragrance oil do you use?

We use clean-burning, phthalate-free fragrance oils crafted in the U.S. Every scent is rigorously tested for performance, safety, and indulgence.

What are the labels made of?

Our labels are printed on premium, high-adhesion waterproof material—designed to be both durable and beautiful with a luxe satin finish.

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